Choosing the Right UPS Partners in both Product and Service Support
The increasing demand for reliable power solutions highlights the importance of selecting the right Uninterruptible Power Supply (UPS) system, supported by dependable technical backup, service, and support, to ensure business continuity across all industries.
Riello UPS units are designed and manufactured entirely in Italy, making them the leading global brand in UPS and emergency backup markets. These units feature cutting-edge technology applications in design, production, and performance, in compliance with EU and IEC norms and standards, including all safety-related and EMI/RFI requirements. They also offer best-in-class energy efficiency in both transformer-based and transformer-free solutions.
But how can Riello UPS units from Standby Systems support your business, regardless of your industry?
In this blog, we investigate why Riello UPS products, combined with Standby Systems’ expertise, make the ideal choice for reliable power solutions.
Seven Reasons to Choose Riello UPS
Riello UPS is renowned for its innovation, sustainability, and reliability. Coupled with Standby Systems’s support and service, we are the best choice for your standby power needs. Here are five things that set Riello and Standby Systems’ services, spare parts holding, and support apart from other manufacturers:
1. Advanced Technology
Riello UPS is at the forefront of innovation, integrating cutting-edge features that redefine performance and reliability in power management.
Energy-Efficient Inverters
Riello UPS systems use advanced 3rd-level VFI inverter technology and control to maximise energy conversion efficiency, significantly reducing energy losses and operational costs. The flagship Master HE range, available from 100 to 800 kW in monolithic parallelable modules of up to eight units, offers the best of both worlds in terms of transformer-based inverter hardiness, protection, galvanic isolation, and absolutely the most reliable solution in a small footprint requiring only front access for servicing at previously unachieved very high-efficiency levels in online double-conversion mode of operation.
Intelligent Battery Management (IBM)
Riello’s IBM technology ensures optimised two-level charging function and over-discharge protection at low inverter loads, thereby extending battery life and reducing maintenance needs. The battery manager also offers real-time available battery life calculated according to the battery installed and the percentage load applied to the inverter. The powerful battery recharge abilities, especially in the transformer based three-phase systems such as MPT (10 to 200 kVA 0,9pf), MHT (100 to 600 kVA 0,9pf), and MHE (100 to 800 kVA 1pf), ensure maximum battery recharge within the battery manufacturers recommendations with increased rechargeability at lower inverter loading. This is especially valuable for high-demand environments like data centres, heavy industry, mining, and healthcare facilities.
Real-Time Monitoring
All three-phase models, including Sentryum, MST, Multipower, and NXE transformerless units, as well as the transformer-based models, include a front graphic display for interrogation and monitoring of system conditions, including fault reporting and event history. They are also equipped with advanced monitoring systems such as the optional SNMP rev 3 using the Netman 208, providing users with real-time insights and remote reporting into performance and system status.
If you’re interested in finding out how to set up your Riello Netman using Google Chrome, watch our tutorial video.
2. Huge Product Range
Riello’s extensive UPS portfolio means there is a product for your every need, ensuring that your business, no matter what size, finds the perfect match. To see a slideshow of all Standby System’s products, click here.
Single-Phase UPS units
Compact, user-friendly, high power, and efficient systems such as the 19-inch rack or tower mount Sentinel Dual from 4 to 10 kVA and the Sentinel Tower from 5 kW to 10 kW, all of which are parallelable up to three modules with dual input options for separate bypass supply on the 3/1 8 to 10 kVA units are ideal for small to medium office or data room applications.
Three-Phase UPS Systems
High-capacity, reliable power solutions, in both transformer-based and transformer-free technologies from 10 kVA to 800 kW in monolithic modules or modular rack mount solutions, all of which are parallelable to achieve up to 6,4 MVA of emergency backup power supply, tailored for all needs and applications including but not limited to industrial, corporate, and mission-critical applications, such as medical facilities, data centres, production lines, and mining and manufacturing plants.
Specialised UPS Solutions
Riello offers tailored products for niche markets, including the petrochemical industry, oil rigs, and shipping vessels. These solutions cater to 50 or 60 Hz systems with voltage requirements ranging from 110 VAC / 208 VAC (UL standards) to 220 VAC / 380 VAC / 400 VAC (South African grid standards) and even high-voltage supply solutions like 525 V three-phase.
Additionally, Riello provides specialised UPS systems for medical facilities, where uninterrupted power at unique voltages—such as 200 VAC two-phase or three-phase with no neutral—can be a matter of life and death. For the finance sector, where absolute reliability is critical, Riello offers N+2 or N+3 UPS configurations to ensure power supply redundancy, preventing costly downtimes and security breaches.
3. Eco-Friendly Solutions
Riello is firmly committed to sustainability, aligning its products with global environmental goals. View RIELLO’s ISO 14001 certification here.
High Energy Efficiency
Models like the NextEnergy series deliver up to 97% efficiency in online mode, whilst the MHE offers 95,5% in a transformer-based option with proven highest reliabilities and long-term running costs, dramatically reducing energy consumption.
“Riello UPS was among the first signatories of the new edition of the “Code of Conduct for the Energy Efficiency of Uninterruptible Power Groups 2021-23” (CoC), agreed with the Joint Research Center (JRC), a body delegated by the European Commission[i].”
Reduced Carbon Footprints
By using innovative power conversion techniques, Riello minimises environmental impact without compromising performance. All Riello products are fully recyclable at end of life.
Environmentally Friendly Design
Many Riello systems are designed for modular scalability, reducing waste and cost by allowing businesses to expand power capacity without replacing entire units.
This video illustrates Riello’s commitment to the environment.
4. Proven Global Reputation
With decades of experience, the Riello Elettronica Group has built a reputation as a trusted name in the power solutions industry.
Global Reach
Operating in over 85 countries, Riello is a recognised brand that delivers consistent quality across continents.
Certifications and Standards
Riello’s products comply with international standards, including ISO 9001 and ISO 14001 certifications, ensuring exceptional quality and environmental management.
Trusted by Major Industries
Riello is the go-to choice for organisations across all sectors, thanks to its dependable performance and durability.
5. Comprehensive Support
Riello UPS goes beyond just selling UPS systems by offering robust, competent, technically trained, and studied after-sales, service, ex-works spare parts, and technical support from Standby Systems as their sole distributor in seven of South Africa’s provinces and neighbouring countries.
24/7 Technical Assistance Throughout Southern Africa
Riello, through Standby Systems, has since 2003 provided round-the-clock support to ensure minimal disruption and quick resolution of any site-related UPS problems with the spare parts to back them up.
Expert Installation and Maintenance
Riello’s Southern African sole partner/distributor and local technical UPS experts, Standby Systems, based in Gauteng, South Africa, offer tailored technical design, project management, battery and associated DC installations, routine maintenance, and on-the-ground 24/7 site support.
By combining innovative technology, environmental consciousness, a wide product range, and stellar customer support, Riello UPS systems deliver a comprehensive and reliable power solution for all businesses in Southern Africa no matter how harsh and demanding the environment and load types, they have the right products ensuring the best performance, unequaled reliability, and quality at the best possible price for any UPS application.
6. Competitive Pricing
Riello UPS systems are designed to deliver high-quality performance and innovative features that come at the best price in each of their respective classes and applications in comparison to all other world UPS players.
Falling within the top 5 manufacturers globally, Riello UPS, from Standby Systems, along with ELITE batteries, is the most reliable, cost-effective backup power solution using static online double-conversion UPS technology.
Riello UPS units from Standby Systems, combined with ELITE batteries from Sacred Sun—designed with a 12-year-plus design life and compliant with Eurobatt standards—provide high-quality, reliable, long-term pure sine wave, three-phase backup power solutions. Thanks to their advanced technology, energy efficiency, and robust build quality, they ensure superior performance.
However, these systems may, on rare occasions, come with a steeper upfront price tag compared to older technologies, such as low-frequency three-phase systems produced in Eastern countries. These older systems are often copies of designs that AROS/Riello archived over 20 years ago and use batteries designed for general-purpose applications or even car batteries to achieve a lower price. This cost-cutting approach sacrifices long-term reliability and increases the overall cost outlay over a three-to-five-year period.
While initial costs may be higher at times, the systems often pay for themselves over time through lower energy consumption, reduced maintenance, and extended lifespan. However, businesses with tight budgets may find the initial expenditure challenging.
7. Expertise in Large-Scale UPS System Installations
Riello’s large-scale UPS systems, along with Standby Systems’ decades of experience in the UPS industry from marketing to manufacturing and site service support, particularly in large industrial, commercial, mining, or data center applications in the range from 300 kW to 400 kW even up to 1000 kW or more, can involve intricate installation requirements. Many Riello systems, especially modular or three-phase units, require experienced professionals to set them up properly to ensure optimal performance and safety. Using an accredited Riello partner and UPS distributor like Standby Systems solves all your problems.
Some larger systems may demand advanced electrical infrastructure, such as power reticulation, cooling systems, or custom enclosures, which can increase installation complexity and costs. The complexity of installing and configuring high-capacity UPS systems means deployment timelines may be longer than simpler competitor models.
Riello’s long-term reliability, efficiency, and exceptional performance always outweigh these potential challenges.
Understanding these factors can help businesses prepare and budget effectively for a Riello UPS investment.
Elevate Your Power Security with Riello UPS and Standby Systems
When it comes to safeguarding your business with world-class UPS solutions, Riello UPS systems, supported by Standby Systems, stand unmatched. By combining advanced technology, unparalleled efficiency, and eco-conscious design with expert local support, you gain more than just power security—you secure peace of mind.
Riello’s commitment to innovation ensures your business is equipped with future-ready solutions, while Standby Systems’ comprehensive after-sales support guarantees uninterrupted operations in even the most demanding environments. Whether you’re running a data center, managing mining operations, or supporting critical healthcare systems, Riello UPS from Standby Systems delivers solutions that set the standard for reliability and performance.
Don’t compromise on power. Invest in the proven excellence of Riello UPS and experience the Standby Systems difference today.
Our experienced technical team is ready to advise you. For more info, visit Standby Systems’ website or contact us at 011 794 3406 for services, 011 794 2541 for UPS systems for sale, or our UPS contact number at 082 450 2361.
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References
[i] https://www.riello-ups.com/pages/46-energy-and-sustainability