How Riello UPS Ensures Reliability in Healthcare and Why Southern Africa Should Take Note

When it comes to healthcare, every moment counts, and in our line of work, so does every clean volt. At the heart of life-saving equipment, operating theatres, and medical data management systems should be a Riello UPS power supply. At Standby Systems, we are proud to supply Riello UPS products in Southern Africa, bringing the same high-quality technology trusted by leading European medical facilities to ensure uninterrupted care.

The Cisanello Hospital in Italy: Case Study

The newly rebranded Nuovo Ospedale Santa Chiara in Pisa will become Italy’s largest hospital by 2027, spanning over 590,000 square metres. With its scale and complexity, power continuity is non-negotiable.

Since 2016, Cisanello has relied on a backup system comprising over 350 Riello UPS units, which include:

200 x Sentinel Dual SDH 3000 VA

40 x Master MPS (20–160 kVA)

30 x Multi Sentry (20–120 kVA)

20 x Sentryum (10–40 kVA)

15 x Sentinel Tower 5 kVA

This advanced power network is monitored in real-time from a central control room using remote telemetry, a first of its kind in European healthcare. This ensures power supply to critical Group 2 applications such as ICUs, surgical theatres, telemedicine systems, and more.

Why Hospitals Need Industrial UPS Systems

Medical facilities cannot afford even a one-second power outage. A UPS acts as an immediate backup during outages, from milliseconds to hours, depending on each unique situation. This instant and reliable backup helps power lifesaving equipment like ventilators, monitors, and diagnostic machines. It also protects data in medical records and imaging systems, ensures compliance with healthcare regulations, and reduces the risk of failure in sensitive surgeries and telehealth consultations.

UPS stands for Uninterruptible Power Supply, but the meaning of UPS is: Reliable power when it’s needed most. In the medical field, this can mean the difference between life and death.

Riello UPS Systems Available from Standby Systems

For critical infrastructure like hospitals, choosing the right UPS can make all the difference. Here’s a deeper look at the world-class industrial UPS units offered by Standby Systems, all designed and manufactured by Riello UPS in Italy, featuring advanced safety, redundancy, and energy efficiency.

1.     Sentinel Dual SDH 3000 VA

The Sentinel Dual SDH is a high-performance, double-conversion UPS designed for applications that demand absolute reliability. Its flexible design allows it to be used either as a floor-standing tower or mounted in a 19″ (48cm) rack cabinet, offering versatility in installation.

Key Features

• Advanced Digital Signal Processing (DSP) for stable, accurate voltage regulation.
• Unity power factor (1.0) for maximum power delivery.
• High overload capacity, ideal for sudden medical equipment start-up surges.
• Cold start function, eco-mode, and automatic fan speed adjustment to reduce wear.
• Compatible with extended battery packs for longer runtimes.

Ideal For

Single phase installations in Operating theatres, intensive care units, MRI and CT scan room IT equipment, where even the slightest voltage fluctuation is unacceptable.

2.    Master MPS (20–800 kVA)

The Master MPS series is a premium transformer-based UPS line known for its rugged build, internal redundancy, and proven performance in critical environments. Hospitals such as Cisanello use the Master MPS to support entire wings of medical equipment!

Key Features

• Has transformer-based isolation for complete galvanic separation between input and output.
• High short-circuit current compatibility.
• Designed for parallel operation up to 8 units (N+1 redundancy).
• Built-in back-feed protection, ideal for integration into complex hospital networks.
• Has a compact footprint and comes with front access for maintenance.

Ideal For

This UPS is ideal for larger hospital buildings, imaging departments, surgical suites, and central server and communications rooms.

3.    Multi Sentry

The Multi Sentry range is a perfect balance between high performance and energy efficiency. It’s widely recognised for its exceptional input power factor correction, making it highly compatible with generator-powered environments, which are common in South African hospitals.

Key Features

• Efficiency up to 96.5% in online mode.
• Low input current distortion (THDi < 3%).
• Built-in harmonic filters and electromagnetic compatibility.
• Selectable output voltage (220, 230, 240V) to suit a wide range of equipment.
• LCD display for intuitive monitoring and diagnostics.

Ideal For

Telemedicine labs, robotic surgery systems, diagnostic and laboratory equipment that demand clean, uninterrupted power.

4.    Sentryum (10–120 kVA)

The Sentryum represents the next generation of modular and scalable UPS systems. With three cabinet sizes: Compact CPT), Active (ACT), and Xtend (XTD), it is tailored for varying footprint and autonomy requirements, all without compromising on performance.

Key Features

• Flexible configuration: internal battery packs, extended autonomy, or modular expansion.
• 99% efficiency in ECO mode.
• Smart ventilation based on load and temperature.
• Internal maintenance bypass.
• Smart Battery Management (SBM) for longer battery lifespan.

Ideal For

Specialist clinics, research labs, private surgical practices, and mobile diagnostic units with limited space but high uptime requirements.

5.    Sentinel Tower 5 kVA

The Sentinel Tower is a compact, single-phase UPS ideal for protecting small yet vital medical equipment or micro-environments within a hospital. Despite its modest size, it uses the same double-conversion UPS topology as the larger systems.

Key Features

• Full-rated 5kVA/5kW power with unity power factor.
• LCD interface and communication ports (USB, RS232, SNMP).
• Up to 6 units in parallel for scalability.
• Silent operation, ideal for sensitive environments.
• Extended battery options are available for longer runtime.

Ideal For

Nurses’ stations, electronic medical records systems, blood banks, communication servers, and remote rural health clinics.

Why Southern African Medical Facilities Should Choose Standby Systems

At Standby Systems, we maintain local stock holdings of popular Riello UPS units and critical spare parts, which means no long waiting periods for replacements or repairs. Our rapid response capabilities are backed by a 24/7 nationwide service team, made up of highly trained and experienced UPS technicians who are always ready to assist, whether it’s a routine check or an emergency breakdown.

When you invest in a Riello UPS from Standby Systems, you’re guaranteed genuine European-manufactured units with proven quality and reliability, immediate parts availability for faster service turnaround, direct access to factory-certified support and installation, comprehensive warranties, and after-sales care that cheaper, imported alternatives often lack.

We support you beyond the sale with expert advice, customized power solutions, and local service that keeps your critical healthcare systems running smoothly.

Conclusion

If a European healthcare giant like Cisanello Hospital places its trust in Riello UPS, it’s worth checking out. South African healthcare institutions, public and private, should adopt similar approaches to ensure continuity, safety, and reliability in the face of potential power challenges.

For more information about which UPS unit is best for you, no matter what industry you’re in, read our blog: Choosing the Right UPS System in Southern Africa.

If you require professional assistance, please contact Standby Systems. 

Our experienced technical team is ready to advise you on the best UPS unit and battery solutions for your business or industry’s needs and assist in servicing your UPS. Visit Standby Systems’ website or contact us at 011 794 3406 for services, 011 794 2541 for UPS systems for sale, or our UPS contact number at 082 450 2361.

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Reference:
Case study link

https://www.riello-ups.com/news/17657-riello-ups-ensures-power-continuity-at-cisanello-hospital